Busy Office

smb 'one'

We work with more than 20 leading providers to cover all your workplace needs; from fresh milk in the morning, to breakfasts and lunches for your staff and visitors, through to cleaning and recycling at the end of the day and everything in between (even the taxi home!). 

 

We recognise the need for supply solutions that suit the individual business needs, so every one of our supply Partners will provide a solution that meets your requirements. 

At any time, your business will have multiple workplace suppliers to help you keep your business running. That is a lot of management time, administration time and processing costs. 

 

SMB One (for Small and Medium-sized Businesses – up to 100 employees) is designed for businesses - who may or may not have a dedicated internal resource  - to find the right workplace suppliers and manage the on-going relationship and service levels

With SMB 'ONE', we will work with you to:

  • Identify the right supplier solution(s) for your business – be that a managed solution of multiple suppliers or a consolidated solution working with one or a small number of suppliers

  • Define clear and transparent costs and budgets 

  • Create and implement any necessary formal supplier agreements

  • Establish and implement service level agreements (SLA’s) 

  • Implement suitable payment terms and invoicing and payment processes

  • Create and provide clear and transparent management reports

  • Manage and support regular, periodic performance reviews (quarterly or half yearly) 

  • Identify areas of improvement or new ideas that will benefit your business

  • Introduce and implement new suitable solutions as they come to market

  • Provide advice and guidance across all areas of workplace supplies and services

  • Minimise resource needed from within your business – personnel, time and administrative costs

  • Realise the best value for money for the services your business needs

  • Create financial and service level transparency 

  • Deal directly with the supplier and eliminate unnecessary costs or 3rd party supplier margins. 

  • Peace of mind knowing that a ‘continuous improvement’ approach is being managed on your behalf

  • Identify new solutions and ideas for your business

There is no hidden cost to your business. You deal direct with the supplier. TSP do not charge a management fee. We work with great suppliers to ensure the delivery, and continued delivery, of a solution that works for every customer, provides a great service and within budget. We only work with supply Partners who we know our customers will love working with and can trust. 

For the larger business