consultancy & advice
don't stand still
Our work with clients will range from one or two targeted areas to more extensive input into multiple areas.
Ultimately, we are realists. We know businesses do not stand still for very long. All businesses change. Some grow, some stand still.
'Stuff' happens!
Customers leave. Competitors misbehave. People move on. People join. Dynamics are changed or challenged. Opportunities arise. New markets are created. Old markets are dying. We win business we didn't expect. We grow quickly (and it hurts). We don't win business we expected to land (this hurts more!). Our people need motivating. Our people need changing.
Progressive businesses are always 'on the move' one way or another.
Independent advice from TSP will help you keep moving. Forward.
how we can help...
Sales
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Customer Retention
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Customer Development
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New Business
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MVC
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Customer Reviews
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Customer Engagement
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Customer Proposition
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GAPs and GAP Management
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Commercial (customer) Intelligence
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Time and Effort ROI
Strategy
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Sales
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Complimentary Strategies (inter-departmental)
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Supply Chain
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Marketing
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People
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Structural
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Short-term impact
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Mid-term and long-term strategic plans
Supply Chain
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Supply Chain Engagement
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GAPs and GAP Management
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SLAs
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Performance Management
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Bids and Tenders
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Supply Chain Reviews
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'Selling' to Suppliers
Operations
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Warehouse and Distribution
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Logistics
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Performance Management
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Productivity
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Resource Management
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Incentive Plans
Sales Management
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Strategy
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Planning
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Action Plans
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Review
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Structure
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Goals & Objectives
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Milestone Management
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Motivation
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Incentive Plans
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Review Process
Process
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Communication
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KPI's and Performance Measurement
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Meetings and Meeting Facilitation
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Commission and Bonus Plans
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121's
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PDP's
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Ownership
Customer Experience
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Customer Voice
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SLAs
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Behaviour and Mindset
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Customer Profiling
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CRM
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Incentive Plans
Marketing
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Customer Language
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Brand Awareness
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Collateral
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Strategy
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Marketing Plans
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Automation